Terms and Conditions top138 —
A Complete Guide for All Members

These Terms and Conditions constitute a legally binding agreement between you ("Member") and top138 ("Platform", "We", "Company"). This document governs your use of the top138.pro website and all services, games, and features available on it.

By accessing, registering, or using any part of the top138 platform, you confirm that you have fully read and understood these Terms and Conditions, agree to comply with them, and have the legal capacity to enter into this binding agreement.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy ours, all of which together form the entire agreement between you and top138.

To be eligible to use the top138 platform and register as a member, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration and throughout your use of the platform
• Being an individual with full legal capacity to enter into a contract
• Not subject to any legal restrictions that prohibit participation in online gaming activities
• Registering under your own name and not on behalf of any third party
• Never been permanently banned from the top138 platform previously
• Providing accurate, truthful, and up-to-date personal information during registration

Each individual is only permitted to hold one (1) active account at top138. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

During registration, you are required to provide accurate and complete information, including your full name as per your identification card, a valid email address, an active mobile number, and your date of birth. This information will be used for identity verification (KYC), which must be completed before you can make your first withdrawal.

Top138 reserves the right to request additional supporting documents for identity verification purposes at any time. Documents that may be requested include a copy of your MyKad, proof of current address, and bank statements. Failure to provide the requested documents within the specified timeframe may result in a temporary suspension of your account activity.

Top138 supports a variety of local payment methods for the convenience of Malaysian members, including FPX, DuitNow, Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: Minimum and maximum deposit limits are set according to your chosen payment method. All deposits are processed instantly and credited to your account upon payment confirmation.

Withdrawal: Withdrawals are only permitted to a bank account or eWallet registered under the same name as your top138 account. Withdrawals to third-party accounts are strictly prohibited. Withdrawal processing times are as follows:

• DuitNow & eWallet: under 5–10 minutes
• FPX (automatic transfer): 15 minutes to 1 hour
• Manual bank transfer: 1 to 3 hours on business days

Top138 does not charge any processing fees for deposits or withdrawals. However, your financial institution or eWallet provider may apply charges in accordance with their own policies.

Top138 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, cashback, and exclusive offers for VIP members. Each bonus is subject to specific terms and conditions stated on the respective promotions page.

The wagering requirement associated with each bonus must be fully met before any wins derived from bonus funds can be withdrawn. The wagering rate and eligible games vary by bonus type.

• Bonuses are valid for use by the registered account holder only and are non-transferable
• Only one bonus may be active at a time unless otherwise stated
• Top138 reserves the right to void bonuses and associated wins if any promotional abuse or misuse is detected
• Unused bonuses will expire automatically at the end of the validity period
• Any attempt to exploit the bonus system will result in account closure

All games available at top138 use an independently certified and audited Random Number Generator (RNG) to ensure the fairness and transparency of every game outcome. The result of each game is final and cannot be disputed.

Specific rules for each game type — including Casino, Sports Betting, Bingo, and Live Casino — are stated in their respective help sections or game guides. Members are responsible for understanding the applicable rules before participating.

In the event of a technical disruption during gameplay that prevents the outcome from being determined, top138 reserves the right to void the affected round and return the bet to the member's account. Settled results will not be reversed due to issues with the user's device or internet connection.

You are solely responsible for keeping your account password confidential and ensuring no third party accesses your account. top138 recommends using a strong, unique password and enabling two-factor authentication (2FA) for added protection.

You must notify top138 immediately if you suspect any unauthorized access to your account. top138 is not liable for any losses resulting from unauthorized use of your account due to negligence in safeguarding your login credentials.

The following activities are strictly prohibited on the top138 platform and may result in immediate account closure and forfeiture of all balances:

• Fraud, identity impersonation, or providing false information
• Using automated software or methods (bots) to play or place wagers
• Attempting to exploit technical vulnerabilities or bugs in the system
• Money laundering or any illegal financial activity
• Harassment or abuse directed at staff or other members
• Sharing your account with others or allowing third parties to use your account
• Collusion between players to manipulate game outcomes
• Using a VPN or proxy to conceal your actual location and bypass geographic restrictions

You may close your top138 account at any time by contacting our support team via live chat. Prior to closure, all active wagers will be settled and any eligible balance will be returned to you through your registered payment method.

Top138 also reserves the right to suspend or close a member's account without prior notice in cases of serious terms violations, suspected fraudulent activity, instructions from relevant authorities, or other legal compliance reasons. In cases of closure due to a violation, top138 reserves the right to withhold balances associated with fraudulent activity while an investigation is conducted.

Top138 provides this platform "as is" without any express or implied warranties. Our platform strives to keep services available 24/7, however we do not guarantee that the service will always be free from interruptions or technical errors.

To the extent permitted by law, top138 shall not be liable for any indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including loss of expected wins, business disruption, or data loss.

Top138's total liability to any member under any circumstances shall not exceed the total deposits made by that member in the 12 months preceding the claim.

Top138 is fully committed to responsible gaming practices. We provide a range of tools to help members manage their playing habits, including deposit limits, loss limits, session time limits, and self-exclusion options.

If you or someone you know shows signs of a gambling problem, we encourage you to use the management tools available in your account or contact the top138 support team for assistance. More information is available on the Responsible Gaming ours.

Top138 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Notice of changes will be provided via the member's registered email or through an announcement on the platform at least 7 days before the changes take effect, unless required by law or due to urgent security reasons.

Continued use of the top138 platform after any amendments take effect constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact the top138 support team via live chat, available 24 hours a day, 7 days a week.