Your privacy is not just a priority — it is our responsibility. This document transparently explains how top138 collects, uses, stores, and protects your personal information.
This Privacy Policy explains top138's ("Platform", "We") practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the top138.pro website and all related services.
Top138 takes our responsibilities under Malaysia's Personal Data Protection Act 2010 (PDPA) and related data protection laws seriously. By using our platform, you agree to the practices described in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions us. Any terms not defined here shall have the same meaning as in those Terms and Conditions.
Top138 collects various categories of information depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:
| Data Category | Example Information | Main Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, selfie photo for KYC | Identity verification & compliance |
| Contact Data | Email address, mobile number, residential address | Communication & account verification |
| Financial Data | Bank account number, eWallet details, transaction records | Payment processing & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Platform security & improvement |
| Usage Data | Games played, bets placed, wins, session duration | Experience personalization & compliance |
| Communication Data | Support chat logs, emails, and submitted feedback | Customer support & improvement |
We also automatically collect information when you visit our platform through the use of cookies and similar tracking technologies. This includes pages you visit, links you click, and time spent in each section of the platform.
Top138 uses your personal data solely for legitimate and necessary purposes to operate the platform efficiently and responsibly. The purposes for data use are as follows:
Top138 processes your personal data on valid legal grounds in accordance with Malaysia's PDPA. The legal basis we rely on depends on the type of data and the purpose of its use:
Top138 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your data with certain parties under limited and controlled circumstances:
Every instance of data sharing is carried out with appropriate contractual safeguards and only to the extent necessary for the stated purpose.
Top138 protects your personal data using the latest industry security standards. All data is stored on secure servers with layered protection, including 256-bit SSL encryption for all transmitted data, database-level encryption for sensitive information, strict access controls based on a need-to-know principle, and continuous 24-hour security monitoring.
Top138 retains your personal data for as long as your account is active. Following account closure, we retain transaction records and financial data for a minimum of 7 years in accordance with applicable legal requirements. Data that is no longer needed will be securely deleted or anonymized.
Top138 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use are as follows:
You can manage cookie settings through your internet browser. Disabling certain cookies may affect the functionality of some sections of the top138 platform.
Under Malaysia's PDPA and our privacy policy, you have the following rights regarding your personal data that we hold:
Request a copy of your personal data we hold, including information on how it is used
Request correction of inaccurate or incomplete data via account settings or customer support
Request deletion of your data under certain circumstances, subject to legal retention obligations
Object to the processing of your data for direct marketing purposes at any time without providing any reason
Receive your data in a structured, machine-readable format for transfer to another platform
Request that we restrict the processing of your data under certain circumstances while a dispute is being resolved
To exercise any of the rights above, please contact the top138 support team via live chat. We will process your request within 30 working days. In some cases, we may need to verify your identity before processing the request.
The top138 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.
If we find that we have collected data from an underage individual, we will take immediate steps to delete that data and close the relevant account. If you believe your child has provided us with data without your knowledge, please contact our support team immediately.
Top138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any material amendments will be communicated to you via your registered email or a prominent notice on the platform at least 14 days before the changes take effect.
Your continued use of the top138 platform after any amendments take effect constitutes your acceptance of the updated policy. The latest revision date will always be displayed at the top of this document for your reference.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how top138 handles your personal data, please do not hesitate to contact us through the following channels:
We are committed to addressing every privacy-related inquiry seriously and responding within a reasonable timeframe. Your satisfaction and trust are what matter most to us at top138.
Data protection is more than a written policy — it is a daily practice we apply at every level of the platform.
All data transmitted between your device and top138 servers is protected by the same military-grade encryption used by leading banking institutions worldwide.
An additional security layer through 2FA ensures only you can access your account, even if your password is compromised.
Sensitive data such as financial information and identification documents are stored in encrypted databases with strictly enforced access controls at the infrastructure level.
Top138 has never and will never sell, rent, or share your personal data with advertisers or third parties for their own marketing purposes. This is our unconditional commitment.
Our automated monitoring system works around the clock to detect unusual activity, unauthorized access attempts, and security threats before they can affect your account.
Top138 operates in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a data subject are respected and protected at all times.
Register your top138 account today and play with full confidence that your personal and financial data is always under the best protection.